Welcome to FlyNest. We value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (flynest.co.uk) and related services.
Personal Data you provide:
Name, address, email address, phone number, date of birth.
Payment information (credit card details or other payment method) when you book flights.
Travel details (origin/destination, dates, number of passengers) when you make a booking.
Account-information if you register for an account on our website.
Automatically collected data:
IP address, browser type, device identifiers, operating system.
Usage data (pages viewed, time spent, clicks, referral URLs).
Cookies and similar technologies (see our Cookies section below).
We may use your information to:
Provide, operate and maintain our flight-booking services.
Process and fulfil your bookings (including sending confirmations, e-tickets, changes, cancellations).
Communicate with you (email, SMS, notifications) about your booking, changes to services, or for customer service.
Improve and personalise our website and services (analytics, troubleshooting, optimisation).
Comply with legal obligations (such as regulatory or government travel requirements, anti-fraud checks).
Send you promotional offers or newsletters (with your consent, where required).
We may share your personal data with:
Airlines, travel agents, service providers or partners necessary to fulfil your booking.
Payment processors/payment gateways to handle payment transactions.
Regulatory or governmental authorities when required by law.
Service providers who perform functions on our behalf (analytics providers, hosting services, customer support).
In the event of a business sale, merger or reorganisation, your data may be transferred as part of that transaction.
We use cookies and similar technologies to enhance your experience, analyse usage and provide personalised content. You can manage or disable cookies via your browser settings, but note that some parts of our website may not function properly if cookies are disabled.
We will retain your personal data for as long as necessary to fulfil the purposes in this policy, including legal, accounting or reporting requirements. After this period, we will delete or anonymise your data.
As our services may involve partners or servers located outside your country, your personal data may be transferred internationally. When we do so, we implement appropriate safeguards to protect your data (e.g., contractual safeguards, standard contractual clauses).
Depending on your jurisdiction, you may have rights including:
Access to your personal data.
Correction of inaccurate or incomplete data.
Deletion or restriction of processing of your data.
Objection to processing for direct marketing.
Data portability.
Withdrawing consent where processing is based on consent.
To exercise your rights, please contact us at [insert email address]. We will respond in accordance with applicable law.
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, use, alteration or destruction. However, no internet transmission is completely secure—we cannot guarantee absolute security.
Our website and services are not directed to children (under 16 or the age applicable in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data of a child, please contact us and we will take steps to delete such data.
We may update this policy from time to time. When we do, we will revise the “Effective Date” at the top, and where required by law, notify you of substantial changes.
If you have questions or concerns about this policy or our data practices, please contact us at:
Email: info@flynest.co.uk
Phone: +44-7563128357